Credit Returns and Pick-ups - within 3 Business Days
All returns will be removed from your job site within 3 business days from the day and time your request for a return is submitted to our shipping department. A return called in on Monday will be removed from your job site by the end of the day on Thursday. Your account will be credited for stock material within 3 business days following pickup of the material. Special orders require credit from our vendor before a credit can be issued. However, the timing of credits from special orders or situations due to unforeseen circumstances will be communicated with you promptly.
Important: Trim Material must be stacked in the garage and marked “return”, Building Material must be stacked neatly and accessible by a forklift.